Discretion
Your home, family and finances are private. We treat everything we learn about them that way, and we are happy to sign a confidentiality agreement before we begin.
About Tectel
Technology, handled with discretion.
Tectel is a Sydney-based technology firm. We design, deliver and look after the technology behind high-net-worth households, and we build bespoke software when nothing off the shelf will do.
Who we are
One accountable partner for everything technical.
Wealthy households and the people who run them tend to end up with technology bought from many different suppliers: an installer for the audio-visual, another for the cameras, an internet provider, a developer for an app, and an IT contact for everything that goes wrong. Nobody sees the whole picture, and nobody is responsible for it.
Tectel exists to be that responsible party. We take the time to understand how you live and work, design technology around that, deliver it properly, and stay on to keep it running.
What we do
Two services, one standard.
- Private technology. Expert design, implementation and ongoing management for homes, offices and the people in them, including our Technical Architect for Homes service.
- Bespoke app development. Custom web and mobile software, designed and built around your needs, and supported long term.
How we work
Principles we hold ourselves to.
Honest advice
We tell you what you need, what you don't, and what it will cost. If something you already own works well, we say so.
Senior attention
You work with the people who design and decide, not a rotating helpdesk. One named contact knows your situation.
Plain language
Clear explanations, written documentation and no jargon, so you always understand what is happening and why.
Built to last
We favour proven, well-supported technology, designed so that it can be maintained, serviced and upgraded for years.
Security by design
Privacy and security are part of every design from the start, not something added afterwards.
Working together
What an engagement looks like.
- A confidential conversation A short call to understand what you need, what is frustrating you and what matters most.
- Discovery We learn how your home or business really works, and review what you already have.
- A clear proposal A written scope, approach and price, with no surprises.
- Delivery We design, build and install, coordinating with your other trades and advisers.
- Ongoing care Support, monitoring and improvement, with a named contact. Or a clean handover if you prefer to run things yourself.
Details
Tectel Pty Ltd
Based in Sydney, New South Wales, working with clients across Australia.
Email: info@tectel.com.au
Tectel is an independent advisor. All third-party product names and logos mentioned on this site belong to their respective owners.
Let's start with a conversation.
Tell us a little about what you need. A senior member of the team will reply personally.
Get in touch